Escentual Reviews

Based on 22 customer reviews and online research, escentual.com has a consumer rating of 4.3 out of 5 stars, indicating most customers are very satisfied with Escentual.

4.3 / 5.0

22 Reviews

5 Stars(18)

0%

4 Stars(0)

0%

3 Stars(0)

0%

2 Stars(0)

0%

1 Star(4)

0%

How would you rate Escentual?

All Customer Reviews (22)

Filter by: Most Recent
Nick King
Posted on 04/27/2021
I have ordered from Escentual before…

I have ordered from Escentual before and this time ordered perfume for my daughters birthday. As always the order was delivered quickly and free samples too. I will use them again as they are very reliable and so all good.

Helpful
Reply
Sheryl Ortiz
Posted on 04/26/2021
I am thoroughly impressed

I am thoroughly impressed. Shipping was incredibly fast and the product I bought (Vichy Green Colour Corrector) was at the best price I could find online (fice pounds cheaper than anywhere else). The point system seems great and I got a free nail file with my purchase - a nice touch. Will be shopping with them again.

Helpful
Reply
Scarlett Miller
Posted on 04/12/2021
Always delightful service and very…

Always delightful service and very prompt delivery. And I was overwhelmed to find beautiful extra products in with my order that I was not expecting to receive. A lovely surprise.Many thanks Escentual!

Helpful
Reply
Michael Hall
Posted on 04/06/2021
First order and not the last!

Ordered for the first time, received my package in 2 days from ordering. Super quick delivery and they also included 2 free samples and a nail file! So impressed and will definitely use again!

Helpful
Reply
Frankie Reyes
Posted on 03/24/2021
Great company.

I'm a returning customer and service is really good with quick despatch and delivery.Very good communication and great deals on their products.Will buy again and truly recommend.

Helpful
Reply
Keith Flores
Posted on 02/11/2021
First time to site

First time to siteEasy to use site. Quick delivery and cheaper than the Kiehl's own website. I also got 3 little freebies! A little toothpaste, a nail file and a dermalogica sample. Impressed

Helpful
Reply
Guest
Posted on 01/23/2021
Excellent service

Second time purchasing Dexeryl by Pierre Fabre (which i use solely on my face), from Escentual, and again I am impressed by the prompt delivery and level of care taken in packaging. I also got a couple of samples and souvenirs. Very happy with their service and will be looking here for future cosmetics needs.

1
Reply
Sophie Riley
Posted on 12/17/2020
First time purchase

Ordered first time from this company as the item I ordered from a well known department store was declared lost in transit by a well known courier after waiting nearly 2 weeks for it to arrive. Was sweating a bit as it was a gift and Christmas was looming. Found this web site when googling for my product and after looking at the reviews on this company, as I must admit I hadn’t heard of them, ordered my item.Very impressed, it was a competitive price to start with and I was pleased that it was coming tracked by Royal Mail. It was here in speedy time and wrapped well.I was so pleased with my first impressions of this company I have gone on to order 2 more items , again at a great price. Happy to have found them and will be using for all beauty products, if stocked going forward.

Helpful
Reply
Teresa Silva
Posted on 12/10/2020
Excellent service

Excellent service. Have placed an order twice in the past couple of weeks and it has arrived in two days - faultless. Some really good offers on the site too - lovely Aqua di Parma set etc. One slight criticism - they could be a little more generous with samples etc. But overall a great company. I’ve come across some appalling companies recently - they really could learn about customer service from escentual!

Helpful
Reply
Nathaniel Davis
Posted on 12/09/2020
I have been loyal customer to escentual

I have been loyal customer to escentual.com i love the good deals and shipping is really fast. I also love how they securely bubble wrap the product. I also love the little sample of product to try and nail filer with every order. I always look forward and really thankful.

Helpful
Reply
Victor Murray
Posted on 12/04/2020
Good Service…

First time I have ordered but certainly will use Escentual again . Great service, genuine products at great prices.

Helpful
Reply
Daryl Fernandez
Posted on 12/04/2020
One step away not to buy from…

I was one step away not to buy from them (after reading some bad reviews) which would have been a stupid thing to do. Not only that I found a good price for a rare product but I also got it quickly and with other surprises in the package. If this company did mistakes in the past defo now the are doing their best to make it up. You're doing great guys! The product is authentic even though I was afraid I might get a fake one.Oh... BTW.. I don't write reviews often. Merry Christmas all!

Helpful
Reply

Got a Question?

Ask a question and get answers from others!

Submit your question